🆘 Help Center – KesseMarkt
Find answers, get support, or reach out directly for help.
🛒 Orders & Shopping
- How to place an order
- Editing or canceling an order
- Understanding your order status
🛵 Delivery & Shipping
- Delivery timelines
- Delivery charges within and outside Kumasi
- How to track your order
💳 Payments
- Accepted payment methods
- Mobile Money payment guide
- Issues with payment confirmation
🔄 Returns & Refunds
- How to request a return
- What items are eligible
- Refund timelines and process
👤 Account & Settings
- Creating an account
- Updating your address or info
- Resetting your password
🛍️ For Sellers
- How to become a vendor
- Uploading and managing products
- Seller policies and support
💬 Need More Help?
Contact our support team directly:
- 📱 WhatsApp: +233 55 987 6543
- 📧 Email: support@kessemarkt.com
- 📞 Call: +233 50 123 4567 (Mon–Sat, 8:00 AM – 8:00 PM)