{"id":1076,"date":"2025-04-12T09:10:53","date_gmt":"2025-04-12T09:10:53","guid":{"rendered":"https:\/\/kessemarkt.com\/?page_id=1076"},"modified":"2025-04-12T12:01:16","modified_gmt":"2025-04-12T12:01:16","slug":"faqs","status":"publish","type":"page","link":"https:\/\/kessemarkt.com\/?page_id=1076","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1076\" class=\"elementor elementor-1076\">\n\t\t\t\t<div class=\"elementor-element elementor-element-506718f e-flex e-con-boxed e-con e-parent\" data-id=\"506718f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b331839 elementor-widget elementor-widget-html\" data-id=\"b331839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"faqs\" style=\"max-width: 800px; margin: auto; padding: 20px;\">\r\n  <h3 style=\"text-align: center;\">\u2753 Frequently Asked Questions (FAQs) \u2013 KesseMarkt<\/h3>\r\n  <p style=\"text-align: center; color: gray;\">Answers to the most common questions from our customers.<\/p>\r\n\r\n  <div style=\"margin-top: 30px;\">\r\n    <details>\r\n      <summary><strong>\ud83d\udecd\ufe0f How do I place an order?<\/strong><\/summary>\r\n      <p>Browse products, add to cart, and complete checkout. You\u2019ll receive a confirmation once done.<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\ud83d\udcf1 Do I need an account to order?<\/strong><\/summary>\r\n      <p>No, but creating an account helps you track orders and shop faster in the future.<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\ud83d\udcb3 What payment methods do you accept?<\/strong><\/summary>\r\n      <p>We accept Mobile Money (MTN, Vodafone, AirtelTigo) and Credit cards (Master and Visa ).<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\ud83d\ude9a How much is delivery within Kumasi?<\/strong><\/summary>\r\n      <p>Delivery within Kumasi is up to GHS 20 using our KesseGo delivery service. Beyound kumasi is base on your location at the checkout .<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\u23f1\ufe0f How long does delivery take?<\/strong><\/summary>\r\n      <p>Express order arrives with 24 hours \r\n      Normal orders arrive in kumasi within 24 hours and Other areas take 2\u20134 working days.<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\ud83d\udce6 What if I receive a damaged or wrong item?<\/strong><\/summary>\r\n      <p>Contact us within 24 hours with a photo. We'll arrange a return or replacement.<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\ud83d\udd01 Can I return an item I changed my mind about?<\/strong><\/summary>\r\n      <p>Yes, within 24 hours if the item is unused and in original packaging.<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\ud83d\udcb8 How long does a refund take?<\/strong><\/summary>\r\n      <p>Refunds are processed within 1\u20133 working days after return approval.<\/p>\r\n    <\/details>\r\n\r\n    <details>\r\n      <summary><strong>\ud83d\udcde How can I contact support?<\/strong><\/summary>\r\n      <p>WhatsApp: +233 548110982<br>Email: support@kessemarkt.com<\/p>\r\n    <\/details>\r\n  <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u2753 Frequently Asked Questions (FAQs) \u2013 KesseMarkt Answers to the most common questions from our customers. \ud83d\udecd\ufe0f How do I place an order? Browse products, add to cart, and complete checkout. You\u2019ll receive a confirmation once done. \ud83d\udcf1 Do I need an account to order? No, but creating an account helps you track orders and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_crdt_document":"","pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-1076","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kessemarkt.com\/index.php?rest_route=\/wp\/v2\/pages\/1076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kessemarkt.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kessemarkt.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kessemarkt.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kessemarkt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1076"}],"version-history":[{"count":6,"href":"https:\/\/kessemarkt.com\/index.php?rest_route=\/wp\/v2\/pages\/1076\/revisions"}],"predecessor-version":[{"id":1159,"href":"https:\/\/kessemarkt.com\/index.php?rest_route=\/wp\/v2\/pages\/1076\/revisions\/1159"}],"wp:attachment":[{"href":"https:\/\/kessemarkt.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}